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ATOBAN SERVICE AGREEMENT

Effective Date: January 01, 2026

This Service Agreement (“Agreement”) is entered into between you (“Seller,” “you,” or “Customer”) and Atoban.com (“Atoban,” “we,” “us,” or “our”). By submitting a vehicle, activating a listing, or paying any fee, you agree to be bound by this Agreement.

If you do not agree, do not use Atoban’s services.

0. Applicability, Effective Date & Grandfathered Listings

This Agreement applies only to vehicle listings activated on or after January 26, 2026.

All listings created, activated, or managed before January 26, 2026, including but not limited to:

  • Free listings

  • Listings activated under prior pricing or experiments

  • Listings that included Marketing Boost or promotional offers

  • Monthly subscription listings

  • Listings created under pilot programs or legacy terms

(collectively, “Grandfathered Listings”) shall remain governed by the terms, pricing, and conditions in effect at the time they were activated, unless otherwise agreed to in writing by Atoban.

Atoban is under no obligation to retroactively apply current pricing, services, guarantees, or policies to Grandfathered Listings.

Continued management of a Grandfathered Listing does not constitute acceptance of this Agreement unless the Seller explicitly re-activates or re-lists the vehicle under current terms.

Atoban reserves the right to modify, discontinue, or migrate any legacy or monthly listing structure at its discretion, with reasonable notice.

1. Nature and Scope of Services

Atoban provides managed private-party vehicle sale representation.

Services may include, at Atoban’s discretion:

  • Market-based pricing research and recommendations

  • Professional listing creation and positioning

  • Paid and organic advertising across relevant buyer channels, which may include Facebook Marketplace, OfferUp, Craigslist, and other platforms deemed appropriate

  • Buyer inquiry handling, screening, and negotiation

  • Privacy protection and controlled buyer introductions

  • General guidance regarding payoff, title transfer, and closing documentation

Important Disclosures

  • Atoban is not a dealer, broker, auctioneer, lender, or buyer

  • Atoban does not purchase vehicles or take ownership or possession

  • All transactions are private-party sales between Seller and Buyer

  • Atoban does not guarantee a sale, price, buyer approval, or timeframe

2. Fees and Payment Terms

Activation Fee

A one-time $149 activation fee is required to initiate a managed listing.

The activation fee covers:

  • Initial listing setup and positioning

  • Pricing research and market analysis

  • Paid advertising allocation during the Active Management Period

  • Administrative and operational setup

The activation fee is non-refundable once services begin.

Success Fee

Atoban charges a 3% success fee based on the final vehicle sale price, subject to:

  • Minimum success fee: $399

  • Maximum success fee: $999

The success fee applies only if the vehicle sells to a buyer introduced through Atoban, regardless of whether the sale is completed on or off Atoban’s platform.

Seller authorizes Atoban to charge the success fee upon confirmation of sale.

3. Active Management Period and Advertising

Atoban actively manages listings for 30 calendar days from activation (“Active Management Period”).

During this period:

  • Atoban may deploy paid advertising and outreach at its discretion

  • Atoban may recommend pricing adjustments based on market response

  • Seller agrees to remain reasonably responsive to communications

If a Seller declines pricing guidance or fails to respond in a timely manner, Atoban may pause or conclude active management.

After the Active Management Period, listings may remain visible, but Atoban has no obligation to continue paid advertising, outreach, or negotiations unless otherwise agreed.

4. Seller Responsibilities

Seller agrees to:

  • Provide accurate and truthful vehicle information

  • Disclose all known defects, damage, liens, and title issues

  • Maintain a valid payment method on file

  • Respond to Atoban communications within a reasonable timeframe

  • Notify Atoban within 24 hours if the vehicle sells or is withdrawn

  • Not bypass Atoban by completing a sale with an Atoban-introduced buyer to avoid fees

Failure to comply may result in listing removal, forfeiture of services, or enforcement of applicable fees.

5. Vehicle Eligibility

Vehicles must:

  • Be running and in sellable condition unless clearly disclosed

  • Be accurately represented in mileage, condition, and history

  • Be legally transferable under applicable laws

Atoban reserves the right to accept, decline, pause, or remove any listing at its sole discretion.

6. No Guarantee of Sale or Outcome

Atoban does not guarantee:

  • That a vehicle will sell

  • That a vehicle will sell within any specific timeframe

  • That a vehicle will sell at any particular price

Market conditions, vehicle condition, and seller decisions directly impact outcomes.

7. Limitation of Liability

Atoban is not a party to the vehicle transaction and bears no responsibility for disputes, fraud, misrepresentation, warranties, or damages between buyers and sellers.

To the maximum extent permitted by law, Atoban’s total liability shall not exceed the fees paid to Atoban for the applicable listing.

8. Chargebacks and Misuse

If Seller initiates a chargeback or payment dispute and Atoban prevails, Seller agrees to reimburse:

  • Payment processor chargeback fees

  • A 3% administrative fee

Fraud, misrepresentation, or misuse may result in listing removal and further enforcement.

9. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the jurisdiction in which Atoban is registered.

Disputes must first be attempted to be resolved informally. If unresolved, disputes shall be resolved through binding arbitration.

10. Amendments and Service Changes

Atoban may modify this Agreement, pricing, services, or operational structure at any time.

Changes apply prospectively only and do not alter the terms governing listings activated prior to the effective date of such changes unless agreed in writing.

11. Contact Information

Questions regarding this Agreement may be directed to:
team@atoban.com

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