Service Agreement
Effective Date: January 1, 2024 (last updated October 15, 2025)
This Agreement (“Agreement”) is between you (the “Customer” or “Seller”) and Atoban.com (“Atoban,” “we,” “us,” or “our”). By creating a listing or using our services, you agree to the following terms.
1. Scope of Services
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Advertising & Listing: Your vehicle will be published on Atoban.com. Depending on plan tier, optional upgrades may include syndication to platforms such as Facebook Marketplace, Craigslist, and OfferUp.
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Buyer Management: Atoban manages inquiries, screening, and negotiations on your behalf. You retain full control over accepting or rejecting offers.
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Pricing & Market Data: We use proprietary dealer and private-party market data to recommend optimal pricing.
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Paperwork Assistance: We assist with DMV forms, lien/lease transfers, and general closing guidance. (Note: Atoban does not provide legal advice.)
⚠️ Important: Atoban is a marketing and facilitation platform only. We are not a party to the sale. We do not buy, sell, inspect, or warrant vehicles. All final sale agreements are solely between buyer and seller.
2. Fees & Payment Terms
Plans:
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Starter – $0 upfront. 5% success fee per sale, minimum $599, capped at $1,999.
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Pro (Most Popular) – $39 upfront (credited back upon sale). 3.5% success fee, minimum $599, capped at $999 up to $50,000, capped at $1,499 above $50,000.
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Elite – $199 upfront (credited back upon sale). 2.5% success fee, minimum $599, capped at $1,499.
How payment works:
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You authorize Atoban to securely store and charge your payment method on file when your vehicle sells.
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The upfront fee (Pro/Elite) is credited against the success fee.
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Success fees are due on the confirmed date of sale.
Late Payments:
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If payment fails, a $45 late fee applies.
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After 48 hours, 3% or $10/day (whichever is greater) accrues until paid.
Non-Refundable:
All fees (success fees, upfront fees, add-ons, and late fees) are final and non-refundable.
3. Vehicle Standards
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Vehicle must be running and in sellable condition unless disclosed otherwise.
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Salvage/rebuilt vehicles must be properly repaired and disclosed.
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False or misleading listings may be removed and may incur a $99 misuse fee.
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Atoban reserves the right to refuse or remove listings at its discretion.
4. Seller Responsibilities
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Notify Atoban within 24 hours of your vehicle being sold.
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Do not divert Atoban-introduced buyers outside the platform to avoid paying the success fee.
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Ensure compliance with all local, state, and federal requirements (title transfer, inspections, taxes, etc.).
5. No Guarantee of Sale
Atoban cannot guarantee a sale, a specific price, or time to sell. Results depend on market demand.
6. Disputes & Liability
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Buyer-Seller Disputes: Atoban is not a party to the transaction. Any disputes must be resolved directly between buyer and seller.
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Chargebacks: If you dispute a valid fee and Atoban prevails, you agree to reimburse processor fees plus a 3% admin fee.
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Limitation of Liability: To the maximum extent permitted by law, Atoban is not liable for any losses or claims arising from vehicle transactions facilitated through our platform.
7. Governing Law & Dispute Resolution
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All disputes must first be attempted informally.
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If unresolved, disputes will be resolved by binding arbitration in the state where Atoban is registered.
8. Amendments
Atoban may update this Agreement at any time. Continued use of Atoban’s services constitutes acceptance of the updated terms.