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SERVICE AGREEMENT

SERVICE AGREEMENT Atoban.com Effective Date: March 01, 2026

This Service Agreement ("Agreement") is entered into between you ("Seller") and Atoban.com ("Atoban," "we," "us," or "our"). By submitting a vehicle, activating a listing, or using Atoban's services, you agree to be bound by this Agreement. If you do not agree, do not use Atoban's services.

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APPLICABILITY

This Agreement applies to all vehicle listings activated on or after March 01, 2026.

Listings activated prior to this date remain governed by the terms in effect at the time of activation unless the Seller reactivates or relists under current terms.

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WHAT ATOBAN DOES

Atoban provides managed private-party vehicle sale representation. We act on your behalf to sell your vehicle in the private market for the highest achievable price.

Services include, at Atoban's discretion:

• Market-based pricing research and recommendations • Professional listing creation across multiple platforms • Paid and organic advertising (plan-dependent) • Complete buyer communication — you never speak to a stranger • Buyer screening and qualification • Full negotiation on your behalf • Guidance on payment collection, title transfer, and loan or lease payoff

Important clarifications:

• Atoban is not a dealer, broker, auctioneer, lender, or escrow agent. • Atoban does not purchase, take ownership of, or take possession of your vehicle. • All transactions occur directly between Seller and Buyer. • Atoban does not guarantee a sale price or timeframe. • Atoban may use automated systems, including AI-assisted communication tools, to manage buyer inquiries and seller communications on your behalf.

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SERVICE PLANS AND FEES

Atoban offers three service plans. All plans include the 2.5% success fee described below.

CORE — $29 per 30-day period Includes: Atoban marketplace listing, AI-assisted pricing analysis, full buyer negotiation, complete privacy protection.

PRO — $59 per 30-day period Includes everything in Core, plus: Craigslist, OfferUp, and Facebook Marketplace listings, weekly market activity report. Includes the 30-Day Qualified Offer Guarantee (see Section 3).

MAX — $99 per 30-day period Includes everything in Pro, plus: paid Facebook and Instagram advertising, Carfax report, 2-hour priority response, full closing support. Includes the 30-Day Qualified Offer Guarantee (see Section 3).

Billing: • Plans are billed every 30 calendar days from the date of activation, not on a fixed monthly calendar date. • Billing stops automatically when the vehicle sells or the listing is cancelled. • There are no long-term contracts. Cancel anytime.

Success Fee: • If your vehicle sells to a buyer introduced through Atoban, a success fee of 2.5% of the final sale price applies. • Minimum success fee: $299 (Core) / $249 (Pro) / $199 (Max) • Maximum success fee: $999 (all plans) • The success fee is only due when your vehicle actually sells. It is never charged in advance. • The success fee applies even if the transaction is completed outside Atoban's platform, provided the buyer was introduced through Atoban.

All plan fees are non-refundable once services have commenced, except as provided in Section 3.

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30-DAY QUALIFIED OFFER GUARANTEE

Available on Pro and Max plans only.

If Atoban does not produce at least one qualified buyer offer within the first 30 days of your active listing, your next 30-day period is provided at no charge.

Conditions: • Seller must follow Atoban's pricing guidance. Sellers who decline all recommended pricing adjustments are not eligible. • Seller must remain reasonably responsive to Atoban communications during the active period. • "Qualified offer" means a serious, verifiable offer from a buyer introduced through Atoban's marketing activity.

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ACTIVE MANAGEMENT PERIOD

Atoban actively manages your listing for up to 30 calendar days from activation.

During this period: • Atoban deploys paid or organic promotion at its discretion based on your plan. • Atoban may recommend pricing adjustments based on real-time market data. • Seller agrees to remain responsive within a reasonable timeframe.

If Seller declines pricing guidance or becomes unresponsive, Atoban may pause or discontinue active management without refund.

Listings may remain visible after 30 days, but active management, paid advertising, and negotiation services are not guaranteed to continue unless a new period is activated.

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SELLER RESPONSIBILITIES

Seller agrees to:

• Provide accurate, complete, and truthful vehicle information including known defects, damage, liens, and title issues. • Disclose salvage, rebuilt, or branded title status. • Maintain a valid payment method on file. • Notify Atoban within 24 hours if the vehicle sells, is taken off the market, or is withdrawn for any reason. • Not complete a transaction with an Atoban-introduced buyer while bypassing Atoban to avoid the success fee. The success fee remains due regardless of where or how the transaction closes. • Respond to Atoban communications within a reasonable timeframe during the active listing period.

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VEHICLE ELIGIBILITY

Vehicles must be legally transferable in the Seller's jurisdiction and accurately represented. Atoban reserves the right to accept, decline, pause, or remove any listing at its sole discretion without liability.

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NO GUARANTEE OF SALE

Atoban does not guarantee that a vehicle will sell, will sell within a specific timeframe, or will sell at a specific price. Market conditions, vehicle condition, pricing decisions, and seller responsiveness all affect outcomes. Results described in Atoban's marketing materials reflect actual past transactions and are not a promise of future performance.

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AI-ASSISTED SERVICES

Atoban uses automated and AI-assisted tools to manage buyer inquiries, send communications, and support listing management on your behalf. By using Atoban's services, you authorize Atoban to communicate with buyers and prospects using these tools in your interest.

Atoban's AI systems are designed to protect your privacy. Your personal contact information is never shared with buyers. All buyer communication is handled by Atoban on your behalf.

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LIMITATION OF LIABILITY

Atoban is not a party to the vehicle transaction. To the maximum extent permitted by law, Atoban's total liability shall not exceed the total fees paid to Atoban for the applicable listing. In no event shall Atoban be liable for indirect, incidental, consequential, or punitive damages.

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CHARGEBACKS AND DISPUTES

If Seller initiates a chargeback or payment dispute and Atoban prevails, Seller agrees to reimburse processor chargeback fees plus a 3% administrative recovery fee. Fraudulent misuse may result in immediate listing removal and legal enforcement of fees owed.

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GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement is governed by the laws of the state in which Atoban is registered. Disputes shall first be attempted to be resolved informally in good faith. If unresolved within 30 days, disputes shall be submitted to binding arbitration. You waive the right to a jury trial and participation in any class action proceeding.

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AMENDMENTS

Atoban may modify this Agreement prospectively. Changes do not apply retroactively to previously activated listings unless agreed in writing. Continued use of Atoban's services after notice of changes constitutes acceptance.

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CONTACT

Questions about this Agreement may be directed to: team@atoban.com

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