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Service Agreement

Effective Date: January 1, 2024 (last updated November 19, 2025)
This Agreement (“Agreement”) is between you (the “Customer” or “Seller”) and Atoban.com (“Atoban,” “we,” “us,” or “our”). By creating a listing or using our services, you agree to the following terms.

1. Scope of Services

Advertising & Listing: Your vehicle will be published on Atoban.com. Optional upgrades may include syndication to platforms such as Facebook Marketplace, Craigslist, and OfferUp.

Buyer Management: Atoban manages inquiries, screening, and negotiations on your behalf. You retain full control over accepting or rejecting offers.

Pricing & Market Data: We use proprietary dealer and private-party market data to recommend optimal pricing.

Paperwork Assistance: We assist with DMV forms, lien/lease transfers, and general closing guidance. Atoban does not provide legal advice.

⚠️ Important: Atoban is a marketing and facilitation platform only. We are not a party to the sale. We do not buy, sell, inspect, or warrant vehicles. All final sale agreements are solely between buyer and seller.

2. Fees & Payment Terms

Plans & Fees:

  • Starter: $0 upfront, 3% success fee, minimum $399, capped at $999.

  • Boost: $97 upfront (credited back upon sale). 3% success fee, minimum $399, capped at $999.

Payment Process:

  • You authorize Atoban to securely store and charge your payment method when your vehicle sells.

  • Upfront fees (Core/Pro) are credited against the success fee.

  • Success fees are due on the confirmed date of sale.

Late Payments:

  • If payment fails, a $45 late fee applies.

  • After 48 hours, 3% of the outstanding balance or $10/day (whichever is greater) accrues until paid.

Non-Refundable:

  • All fees are final and non refundable, including success fees, upfront fees, add ons, and late fees. To avoid being charged for your Atoban.com listing renewal, you must cancel at least 3 days before the renewal date.

3. Vehicle Standards

  • Vehicle must be running and in sellable condition unless disclosed otherwise.

  • Salvage or rebuilt vehicles must be properly repaired and disclosed.

  • False or misleading listings may be removed and incur a $99 misuse fee.

  • Atoban reserves the right to refuse or remove listings at its discretion.

4. Seller Responsibilities

  • Notify Atoban within 24 hours of your vehicle being sold.

  • Do not divert Atoban-introduced buyers outside the platform to avoid paying the success fee.

  • Ensure compliance with all local, state, and federal requirements (title transfer, inspections, taxes, etc.).

5. No Guarantee of Sale

Atoban cannot guarantee a sale, a specific price, or a time to sell. Results depend on market demand.

6. Disputes & Liability

Buyer-Seller Disputes: Atoban is not a party to the transaction. Any disputes must be resolved directly between buyer and seller.

Chargebacks: If you dispute a valid fee and Atoban prevails, you agree to reimburse processor fees plus a 3% administration fee.

Limitation of Liability: To the maximum extent permitted by law, Atoban is not liable for any losses or claims arising from vehicle transactions facilitated through our platform.

7. Governing Law & Dispute Resolution

All disputes must first be attempted informally. If unresolved, disputes will be resolved by binding arbitration in the state where Atoban is registered.

8. Amendments

Atoban may update this Agreement at any time. Continued use of Atoban’s services constitutes acceptance of the updated terms.

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